Sally Beauty Holdings (SBH), an American beauty retailer, has partnered with information technology (IT) firm Infosys to increase efficiency through IT service delivery optimisation.
With this collaboration, Sally Beauty will simplify their IT systems and services by applying artificial intelligence-driven hyper-automation to fuel their digital growth.
In a statement, Sally Beauty’s chief information officer, Scott Lindblom, stated, “We are excited to be collaborating with Infosys as we take SBH into the future by modernising our IT service delivery and meeting the goals set by our ‘Fuel for Growth’ initiative.” Embracing AI-powered IT is a huge step forward for us, allowing us to provide outstanding experiences for our consumers.”
Karmesh Vaswani, executive vice president at Infosys, added, “We are excited to work with Sally Beauty Holdings on their mission to embrace industry leadership and excellence in customer experience. Our cooperation demonstrates Infosys’ commitment to enabling businesses to accelerate their AI-led transformation while increasing customer satisfaction and operational efficiency.”
