The US luxury group that owns Coach, Kate Spade and Stuart Weitzman is focused on customer-centric tactics and products to grow in turbulent times, says the CEO in an interview for The State of Fashion 2023.
- Staying competitive today means understanding “omni-connected” consumers, who are rapidly changing not only how and where they shop, but also how and where they discover brands.
- Coach is moving from accessible luxury to “expressive luxury,” to acknowledge that young consumers, in particular, want to express themselves through brands.
- Tapestry’s brands are betting on the resilience of China’s large middle class, who continue to value Western brands.
